are courteous, respectful and work hard making sure all is correct.

I'm already seeing the savings! Do not waste your time!We're so sorry to hear this, Ellen. Once the panels were installed, I texted the contact person asking for assistance and was told I had to handle it myself. Well like I said before there are DOZENS of pigeon families under my panels and now they want to trap them in to die in 100°+ heat in Phoenix, Arizona. And the install team proceeded to drill their mounts into our brand new roof. We definitely want to make sure you have a positive experience. Several days passed and Aaron kept telling us that he has not heard from scheduling and he will let us know when he does. I work m-f so off the top i asked for a Saturday apt and they said it would be no issue. While operating separately, the solar division does retain some things in common with the original company, especially the use of door-to-door sales.It’s this practice of door-to-door sales that is at the root of many complaints about the company.Because it’s one of the largest solar installers, you’ll find numerous reviews online for Vivint Solar.

So inhumane. I tried called Aaron about this prior to the guards being put up but got a voicemail. Too many checks in a short period of time can be a negative mark on your credit record.The second most common complaint about Vivint Solar on BBB.org is about billing-related issues - 120 complaints in total. Government Actions: New Mexico Attorney General . This company is a complete jokeSo here is an update. estimate customized to your home, including federal, state, and local We couldn't. Technology. In the last month I have received at least 20 unwanted phone calls to my cell phone from Vivint. I have been a customer less that a month and I already hate this company I will never recommend them. Walmart accused SolarCity of causing rooftop fires at several of its stores because of poor installation practices that lead to To be clear, actual fire was not mentioned in any of the BBB complaints about Vivint Solar, although at least one complaint accused them of poor wiring that could have lead to a fire:This litany of complaints doesn’t look good. I called Vivint solar and was told that I would have to pay over $1,000 for animal guards to be installed and they could not and would not provide evidence that the previous owner opted out of animal guards upon installation. Customer service is really important to us, but sometimes we make mistakes. Have an inquiry for something I was only looking into but didn't need. Again nothing but issues with this company.

Stayed in town for this appointment instead of going to see my family.To make a long story short i bought a house 8 months ago with their solar pannels already installed. Please send your address and review to The way they do business is horrible. There were a few pigeons that would not get out so they were enclosed and died slow agonizing deaths. When we moved in we noticed the animal guards were broken and falling off due to pigeons pulling them off and nesting underneath them. Can you please email us at Semper Solaris - Bay Area Solar and Roofing Company
Had we of known about the install Aaron promised us and had Aaron told us they would not be responsible for removing the animals and the debris, we'd have had it cleaned out and ready for Vivint to come out the guards up. Thanks Vivint." Took them an entire year to realise my solar wasn't hooked to wifi. We deeply apologize about your credit being run and this is something we take very seriously and want to discuss this with you. And basically putting blame everywhere BUT on Vivint. So what are we to do?
When we moved in we noticed the animal guards were broken and falling off due to pigeons pulling them off and nesting underneath them. While it’s useful to read reviews about how Vivint operates in your local area, many of the complaints about the company are common to its operations across the nation - for example, complaints about its PPA contract.This means that you should either look up Vivint Solar reviews for its headquarters location in Lehi, Utah, or read reviews from other states.The other thing is that Vivint Inc - the home automation company - is distinct from Vivint Solar. I have made several attempts to call customer service with no success and have sent several emails to the company. Vivint Solar: 6.7 (848 reviews) 3.2 (558 reviews) Sunrun: 9 (1,315 reviews) 3.8 (626 reviews) Tesla (aka SolarCity) 4.6 (661 reviews) 1 (44 reviews) Contrary to the average above, if you look a bit deeper into the reviews, you’ll find that most homeowners don’t actually give Vivint a 3-star review. Close door. Here’s an example:With 516 out of 731 complaints being service or product-related problems, this is the largest category of complaints on the BBB website about Vivint Solar.Many of them involve homeowners who are trying to get their solar panels temporarily removed because of a need for roof repairs. Many of these are customers complaining that the savings Vivint promised ended up lower than expected, or even that their bills were higher than before installing solar. Our roofing contractors sent an email to Jordan Franc and Melissa Blanco that Vivint was NOT allowed to reinstall the panels without them present but as per their usual crappy customer service, this email was not provided to the install team. Supposed to be here from 11am to 2pm today. As we live on a very fixed income, we cannot afford to pay for the energy produced as our roof is always in the sun  If these facts are true, how can Vivint abuse seniors in this manner and surely something can be done about it.I requested a quote from Vivint Solar, I received one and decided to go with another company. If they come to door and say that they are working in neighborhood do not go any further. They're just doing what their job order says). Bill P.-- B.MDVivint is a publicly traded company that does not franchise their brand to anyone.


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